We do not handle returns or claims over the phone or through e-mail. Please use MY ACCOUNT: Click here.

On the return website you register your return yourself and get a Return ID to send your product back to us. Log in to the return website with your user name and password.

Read more about returns.


Dear customer,

We want to inform you that we are shut down our international deliveries at The reason is that we need to look over our offering and service levels to see if we will be able to build a new long-term sustainable business. Shutting down does not effect your undelivered orders and we will deliver them according to our last delivery promise.

If you have any questions about your existing order please send us an email to We will do what we can to make the shut down as smooth as possible for you.

Best regards,

The Skruvat team